Frequently Asked Questions
Everything you need to know about NXTRND gear, shipping, and returns.
How long does shipping take for my NXTRND gear?
Standard shipping typically takes 3-5 business days within the United States. Expedited shipping options are available at checkout for athletes who need their gear ready for the next game.
What is the return policy for mouthguards and apparel?
For hygiene reasons, mouthguards can only be returned if they are unopened and in their original packaging. Apparel and other equipment can be returned within 30 days of purchase, provided they are in new, unworn condition.
Are NXTRND mouthguards compatible with braces?
Yes, we offer specific models designed to provide a comfortable fit and superior protection for athletes with braces. Please check the product description to ensure you are selecting the 'Braces' version.
Do you offer a dental warranty on your mouthguards?
Absolutely. Most NXTRND mouthguards come with a limited dental warranty. You can find the specific coverage details and registration instructions included in your product packaging.
How do I ensure I get the perfect fit for my mouthguard?
Every mouthguard comes with a detailed 'Boil and Bite' instruction guide. We recommend following the timing instructions precisely to achieve a secure, custom-like fit that stays in place during high-impact play.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer Shop Pay Installments for those who prefer to pay over time.